We are currently conducting a stocktaking, so we accept orders, but we will not ship them until March 3, 2025.
Proceed to cart
Customer support:+420 602 384 427customers@henrysmusic.com
    Home / Complaint

    Complaint

    We are sorry that there is something wrong with it. Please read some important information on how to proceed in the event of a complaint. More information in the relevant part of Terms and conditions.

    It would be ideal if you fill out this form as soon as possible so that we know about the complaint.

    We will confirm the receipt of the complaint and the proposed solution as soon as possible, but within 3 working days at the latest. Expect a proposed solution as part of the statement.

    If it is necessary to send the goods, they should be packed in a suitable package for transport (ideally in the original packaging) so that it is not damaged, it should be clean and complete.

    Please wait for instructions from our customer center before sending the goods to us.

    We are happy to answer all questions at the email address: customer@henrysmusic.com

    [w-form-BAH31]